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TSW 2010 is the major event for all the service professionals. The purpose of the executive summit is to provide an intimate setting for an advanced group of services professionals to share strategies, best practices, collaborate, and learn solutions with their peers. The event will focus on achieving superior business results by reducing the cost of operations. Attendees will get information from case studies, demonstrations, presentations, strategies, and meetings. They will also learn to improve customer satisfaction by manage their resources and automating the processes. It would enable them to deploy high level tactics in their business.The exhibitors will display their latest technologies. This episode will also provide an opportunity for participants to network with service leaders and peers from across the industry. TSW 2010 is an ideal forum to explore cutting-edge technology solutions, latest industry trends and enormous opportunities for making business collaborations.
- How to clearly articulate the value provided to customers
- How to leverage metrics to improve the performance of your services business
- How to transition services to enable and support cloud-based products
- How to leverage social media to provide a differentiated service experience
- Strategies for closing the product consumption gap
- How to build a highly effective services partner ecosystem
Visitor Profile
- Services Finance
- Services Partner Management
- Services Delivery
- Services Engineering/Portfolio Development
- Human Resources
- Services Channel Management
- Social Media
- Professional Development
- Professional Services
- Support Services
- Managed Services
- Field Services
- Education Services
- Support Services
Exhibitor Profile
- Telecommunications
- Test and Measurement
- Specialty Computing
- Storage
- Networking
- Office Automation
- Computer Hardware and Software—B2B and B2C
- Industrial Automation
- IT Services—Third Party Maintenance and Systems Integration
- Medical Devices
Organizer
Technology Services Industry Association (TSIA)
