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OPEX 2010 – The Financial COO Event of the Year is the fabulous event that has been designed specially with the purpose to achieve operational excellence in banking and finance sector. The event will offer comprehensive knowledge regarding the significance of operational excellence at present scenario. The conference will feature a distinctive COO panel assembling chief operating officers of top financial institutions from the region to present their insights on the value of process efficiency and resolve the assessment of operational excellence across all banking processes. The attendees will be able to acknowledge how business process outsourcing and shared services will enhance their centralized operations. They will also learn the tactics to grow satisfied customers through proper service excellence, quality assurance and customer experience programs. OPEX 2010 – The Financial COO Event of the Year will enable the attendees to construct a suitable and valuable change management strategy to improve their internal operations.
Visitor Profile
The targeted visitors at OPEX 2010 – The Financial COO Event of the Year are Heads, Senior Vice Presidents, and Senior Managers of:
- Operations
- Central Operations
- Operational Excellence
- Process Excellence
- Process Outsourcing
- Change Management
- Change Delivery
- Operational Risk
- Controls
- Processing
- Information Technology
- Automation
- Transaction Banking
- Central Processing Units
- Process Improvement
- Performance Improvement
- Business Transformation
- Information Security
- Projects and Developments
Organizer
Fleming Gulf