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Strategic Service Management 2010 is a one of the major cross industry event in the European zone that aims to improve customer satisfaction and profitability through strategic and tactical service delivery. The conference helps its attendants to identify the profitable revenue opportunities and maintain their brand reputation. Strategic Service Management 2010 serves as a meeting place for the directors of product support and after-sales service to discuss, share and develop best practices and strategies for providing best and profitable services. This two-day conference is a good learning platform which provides the service professionals a fresh insight into the key strategies that may help them to maintain their brand integrity, sustain in the competitive environment and overcome the challenging issues such as establishing successful outsourcing partnership and achieve operational effectiveness.
Visitor Profile
- Service Head
- Service Manager
- Vice President (Service)
- Service Director
- Head (Product Support)
- Support Head
- Service Head (Field)
- Service Manager (Field)
- Vice President (Field Service)
- Director (Customer service)
- Head (Customer service)
- Service manager (Technical)
- Director (Technical Services)
- Service Manager (Operations)
- Service Head (Operations)
Organizer
WBR
